Privacy Policy

1. Introduction

Qemrich (“we”, “our”, “us”) is committed to protecting the privacy and confidentiality of all clients, partners, and website users.

This Privacy Policy explains how we collect, use, store, and protect your personal and business information when you engage with our website and OEM/ODM services.

2. Information We Collect

We may collect the following types of information:

a) Personal Information

Name
Email address
Phone number
Company name
Job title

b) Business & Project Information

Brand concepts and product ideas
Product specifications and requirements
Packaging and design information
Formulation-related discussions
Order and quotation details

c) Technical Information

IP address
Browser type
Website usage data (cookies, analytics)

3. How We Use Your Information

Your information may be used for the following purposes:

To respond to inquiries and provide quotations
To develop OEM/ODM product solutions
To manage project communication and manufacturing processes
To process orders and deliver services
To improve our website, services, and customer experience
To comply with legal and regulatory requirements

4. Confidentiality of Formulations & Business Data

We treat all client-related information with strict confidentiality.

This includes but is not limited to:

Product formulations and prototypes
Brand concepts and business ideas
Marketing strategies and product positioning
Technical specifications and development data

Such information will not be shared, disclosed, or reproduced without written consent, except where required for manufacturing, compliance, or legal obligations.

5. Data Protection & Security

We implement appropriate technical and organizational measures to safeguard your information against:

Unauthorized access
Loss or misuse
Alteration or disclosure

Access to sensitive client data is restricted to authorized personnel only.

6. Data Sharing

We do not sell or rent your personal or business data.

Information may only be shared with:

Internal departments involved in project execution
Trusted third-party service providers (e.g., logistics, raw material suppliers) under confidentiality obligations
Regulatory authorities when required by law

7. Cookies & Website Tracking

Our website may use cookies to:

Improve user experience
Analyze website traffic
Enhance service performance

You may disable cookies in your browser settings, although some website features may be affected.

8. Data Retention

We retain personal and business information only as long as necessary for:

Service delivery
Legal compliance
Business record purposes

After this period, data will be securely deleted or anonymized.

9. Your Rights

You may request to:

Access your personal data
Update or correct your information
Request deletion of your data (subject to legal obligations)

10. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices or content.

11. Policy Updates

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with immediate effect.